Pullman Hotel Guest Experience & Social Media Manager at Vibrant London St. Pancras

Company | Pullman Hotels & Resorts (Accor Hotels Group)

Company description | Upscale international hotel brand owned by Accor Hotels. Pullman has over 117 hotels and resorts in 33 countries in Europe, Africa, the Middle-East, Asia Pacific and Latin America.

Job location | London (UK)

Job description | At Pullman St. Pancras, continuous improvement and operational implementation of the Guest Experience and online reputation of the hotel. This is achieved by monitoring the daily guest experience scores and guest feedback received via a number of platforms and be able to effectively communicate this information to the hotel team; animation and proactive management of all social media content.

Compensation package | To be determined during the interview.

Application period | From September, 12 to September, 30 2018.

Number open positions | 1

Candidate qualifications | Fluent in English and a second language is preferable; analytical; team player; excellent communicator; able to influence positively; detail-oriented; innovative and creative; digitally-oriented; organised; accountable; people-oriented; multi-tasking.