Chief Experience Officer At Galapagos Islands, Travel Into Nature’s Workshop

Company | G Adventures

Company description | Adventure travel pioneer offering the planet’s most awe-inspiring selection of affordable small-group tours, safaris and expeditions.

Job location | Galapagos Islands (Ecuador)

Job description | Help clients to explore their particular areas of interest and to make sure all travellers have a fun and safe time: act as day-to-day guide, interpreter, manager, and organizer of the group; deal directly with traveller’s issues and concerns; maintain the established itinerary as closely as possible; make and confirm reservations for accommodation, transport and activities as required; maintain daily expenditure accounts, retain receipts and keep expenses within trip budget; provide a report for each trip in the required format, if requested; keep trip notes updated in a standardized format; train new CEOs as selected, passing on all relevant information; provide assistance to the regional office when requested; consistently deliver a high level of customer service and traveller satisfaction; provide leadership for travellers and be responsible for their well-being; continually increase knowledge about region’s culture, religion, current affairs, environment; have detailed knowledge of hotels, sights, restaurants, transport, souvenirs, prices, etc.; develop information sources and contacts that can be of assistance when required; be mindful of potential opportunities for G Adventures, such as new destinations, new CEOs, new markets or ways to improve itineraries; learn about and understand Planeterra, G Adventures’ non-profit foundation, and its relationship with G Adventures.

Compensation package | To be determined during the interview.

Application period | From May, 29 to June, 30 2019.

Number open positions | 1

Candidate qualifications | A love for adventure travel; a valid ID residency to live in Galapagos Islands; First Aid/CPR certification; knowledge of basic accounting/budgeting; extensive knowledge of the history, geography, and culture of Galapagos and Ecuador; be able to work/live aboard and/or in island hopping modality; physical ability to handle treks, luggage, and various active adventures; previous experience living, travelling, studying or working abroad preferred; excellent English language skills – both written and spoken; demonstrated communication and leadership skills; strong decision making and problem solving skills; good computer literacy: (Internet, E-mail, Word and Excel) and social media.